I placed an order for 2 Matatalab Classrom sets. Order #1385 & 1388. I have not received both orders. Can you tell me when I might receive the other order? It was placed under Jennifer Lotze. I would love to order additional sets but your website will not allow me to and it is very frustrating.
The interface of the coding board and blocks are simple and straight forward to use for little children, however, the matatabot mechanism is of poor quality; it kept getting jam and was unable to complete the movement on the map.
Lets kids develop the necessary cognitive abilities and learn coding skills from a young age.
Kids use their imagination to create infinite possibilities using coding blocks, by controlling a robot car through coding algorithms. Kids receive instant feedback, and quickly learn that coding is simple. No need for a screen, a keyboard or literacy. Kids will program a robot, create music and art!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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